This article answers common questions Team Managers may have when using Workleap Officevibe.
What can I do as a Team Manager in Workleap Officevibe?
As a Team Manager, you can:
View survey results and team metrics (once the anonymity threshold is reached).
Respond to feedback from your direct reports.
Recognize team members with Good Vibes.
Access reporting for your team(s).
Can I see individual survey responses?
No. By default, all Pulse Survey responses are anonymous. However, written feedback is visible if at least five team members responded during the survey cycle.
As a Team Manager, you can reply to anonymous feedback using the feedback conversion feature, but your reply will not be anonymous to encourage trust and conversation with your team member(s).
How often are Pulse Surveys sent?
Pulse Surveys are sent weekly by default. Executives can change the survey frequency for your organization.
How are survey notifications scheduled?
Survey notifications in Workleap are randomized within the survey period. This means employees might receive surveys at different times within the established cycle, ensuring flexibility while maintaining consistent feedback collection.
Can survey notification schedules be customized?
Yes. Executives can adjust survey notification settings if the default randomization doesn't meet your organization's needs. Specific days can be selected for reminders instead of the randomized timeframe.
Can I customize survey questions?
No. Core Pulse Survey questions are standardized to ensure consistent and reliable data. However, you can create and send a Custom Survey for specific topics.
Can I see which team members are not responding to surveys?
No. To protect employee anonymity, Workleap Officevibe does not provide information about who has or hasn’t answered a survey.
This anonymity policy extends to notification reporting as well. Workleap prioritizes employee confidentiality by not providing reports on when individual team members received or completed surveys.
Can I export results and feedback?
Yes. You can export survey results and feedback from your Reports tab. Data is available in CSV format.
To share a custom survey report with a manager or a specific individual:
Access the Report: Navigate to the survey report you wish to share.
Locate the Share Option: Click 'Sharing,' located at the top-right of the report page.
Generate a Share Link: Use the tool to generate a unique share link for the respective survey.
The recipient will be granted access to a simplified version of the report that excludes sensitive feedback content. This feature allows for controlled distribution of survey data, ensuring that only the needed details are shared.
Can I delete feedback?
No. Team Managers cannot delete feedback.
Users can, however, request the deletion of their own feedback using the widget in the corner of the screen.
Can I publicly shout out my team members?
Yes. Send public Good Vibes to acknowledge your team members' efforts to your whole organization.