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What do the Themes tab's strengths and growth opportunities mean?

How the Themes tab turns review themes into strengths, watch areas, and growth opportunities, and the thresholds behind each card.

The Themes tab of Analytics > Performance reviews in Workleap aggregates the performance themes the Workleap agent found in submitted reviews, across the cycles and population you selected, and shows them as sentiment, never as quotes. Use this article to read the three cards and the two columns, and to know the thresholds behind them.

Who can use it: Executives. The tab reads the same period, cycles, and filters as the rest of the Analytics page.


Read the three cards

The three cards at the top of the Themes tab name the themes that stand out in the selection.

  • TOP STRENGTHS: themes whose positive mentions are more than 55% of their mentions.

  • WATCH AREA: themes whose positive mentions are below 45%, so criticism outweighs praise.

  • TO MONITOR: themes sitting between 45% and 55%, near an even split.

A theme is eligible for a card only if it carries at least 20% as many mentions as the most-mentioned theme, so a rare theme never headlines. Each card names at most 2 themes, and says so when none qualifies. The cards rank themes by how one-sided their sentiment is, while the columns below rank by volume, so the theme named as a top strength isn't always the first one in the Strengths column.


Read Strengths and Growth opportunities

Below the cards, every theme that came up appears in one of two columns, with its definition, a bar, and a legend.

  • Strengths: themes whose positive mentions outweigh the mixed and negative ones.

  • Growth opportunities: the others. A theme never appears in both columns, and each column shows at most 6.

  • The legend reads, for the people in the selection, the share positive, negative, mixed, and not mentioned. Every bar spans the whole population, so "not mentioned" is the people the theme never came up for.

Counts are by distinct reviewee: one review that touches five themes counts one person, not five. Neutral mentions are never shown. Each person counts under the attributes they had at the time of the cycle.

Important: The percentages are a share of reviewees, and not mentioned is often the majority. Check that figure before treating a theme as an organization-wide finding: a theme can land under Growth opportunities on the strength of a small part of your population.


Where the themes come from

When a review is submitted, its written answers are read against a fixed set of twelve themes, and each mention is labelled from what was actually written. The list of themes and how sentiment is decided are in What are performance themes in reviews? Nothing on the Themes tab is attributed to a single reviewer or reviewee.

Workleap agent insight: Themes are an indicator, not a source of truth. When a theme surprises you, open a few reviews in that group rather than the tab: the sentence behind a mention is never shown here.


Limitations and workarounds

  • Written answers only. A cycle with no open-text question contributes no theme.

  • No quotes. To read what was written, open the review from the cycle's results.

  • A single cycle's themes are on that cycle's Themes tab, with the same cards. See How do I read the results of one review cycle?


Related

  • What are performance themes in reviews?

  • How do I analyze performance reviews across cycles as an Executive?

  • How do I read the results of one review cycle?

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