Use this article to read the results of a single review cycle in Workleap: how reviewees scored, where they land on the 9-box, how they answered each question, and which themes come up. It all lives on the cycle's Scores, Calibration, Question results, and Themes tabs, built from submitted reviews only. To read across many cycles or a period, use the Analytics page instead.
Who can use it: Executives for the whole cycle; Direct Managers for their reporting line; Temporary Direct Managers for their assigned reviewees while the cycle is unlocked. Collaborators can't see scores, the 9-box, or answer distributions.
Open a cycle's results and scope them
Results of a review cycle are read on the cycle page, and the filters above the tabs apply to every tab.
Log in to Workleap and go to Org, then Review cycles, and select the cycle. Managers can also open an active cycle from its card on Home.
Select + Add filter above the tabs to scope the results: Direct managers, Reporting lines, Segment, Department, Gender, Work location, Role level, Job title, Tenure, or Track. The filter chip stays on as you switch tabs; select Clear filters to reset.
As a Direct Manager you only see your reporting line, whatever filter you set. Every number below is built from submitted reviews; drafts don't count.
Read the Scores tab
The Scores tab of a review cycle shows the Review Score of each reviewee and how scores are distributed.
Read the summary: TOTAL REVIEWEES, and AVERAGE REVIEW SCORE on the cycle's scale, with the completion it's based on (for example Based on 11% completion).
Read the distribution chart. Switch Score buckets between Broad, Medium, and Detailed to change the bar width; the average doesn't move. Select a bar to filter the list below to that range.
Read the list: one row per person with their REVIEW SCORE and DEPARTMENT, sorted by score. Use Find reviewee to search.
An average is only shown when it rests on at least 4 scores, unless you are allowed to see every contributing reviewee anyway. A reviewee with no submitted rating answer has no score. See How is the Review Score calculated, and how do I set its formula?
Read the Calibration tab and the 9-box
The Calibration tab of a review cycle places each scored reviewee on a 9-box grid, performance against potential, so you can compare ratings before results are shared.
Read AVG REVIEW SCORE and how many reviewees are scored out of the total.
Read the 9-box: PERFORMANCE across, POTENTIAL up. Each cell is named (top row Enigma, Growth, Stars; middle row Dilemma, Core, High impact; bottom row Risk, Effective, Trusted) and shows how many people it holds and their share. Select the ⓘ on a cell for its definition, and select a cell to filter the list to those people. Hide 9-box collapses the grid.
Read the list: REVIEWEE, 9-BOX PLACEMENT (the cell plus the two scores), and REVIEW SCORE. Expand a row for SCORES AND RATINGS (review score, performance, potential) and BENCHMARKS against their department and job title, computed across everyone in the cycle, not only the people you can see. Select Open review to read the review itself.
How the bands work: each axis is split into Low, Medium, and High at about 22%, 56%, and 22% of the scale, so most people land in the middle cell by design. On a 5-point scale, 1 is low, 2 to 4 medium, 5 high; on a 3-point scale each point is a band. The 9-box only appears when the cycle defines the Performance and Potential scores in its Advanced settings, and those two formulas can still be adjusted on a locked cycle.
Read the Question results tab
The Question results tab of a review cycle shows how reviewees were rated on each question, aggregated, rather than one review at a time.
Filter by type: All, Ratings, or Multiple choice, each with its count.
For each question, read the average on the cycle's scale and one bar per answer option with its percentage and count.
Switch the reviewer toggle (All, Self, Manager, and the other review types the cycle runs) to compare how reviewees rated themselves against how their managers rated them. The response count updates with it.
For a multiple-choice question, the per-option breakdown is hidden when fewer than 4 distinct reviewees answered it; the response count stays visible. A question nobody answered is listed with zero responses. Open-text answers aren't aggregated here; they feed the Themes tab.
Read the Themes tab
The Themes tab of a review cycle turns the written answers into twelve performance themes with a sentiment, for the people in your view.
Read the three cards: TOP STRENGTHS, WATCH AREA, and TO MONITOR, each naming the themes that stand out, or saying that none does.
Read the two columns, Strengths and Growth opportunities: one card per theme with the share of reviewees it came up positively for, negatively for, and not at all.
Select How is this calculated? at the bottom for the on-screen explanation.
Nothing on this tab is attributed to a single reviewer or reviewee. For the list of themes and how sentiment is decided, see What are performance themes in reviews?
Export the reviews
The reviews of a review cycle can be exported in one go.
On the cycle page, select Export.
Under ALL REVIEWS, pick One file per reviewee (PDF) or All in one file (CSV, every review detail). The PROGRESSION REPORT options export completion data instead.
Limitations and workarounds
One cycle at a time. To compare cycles or read a period, go to Analytics > Performance reviews (Executives only). See How do I analyze performance reviews across cycles as an Executive?
Collaborators see no scores. A Collaborator who is also a Direct Manager sees their reporting line through the manager role.
Fewer than 4 people, no average or breakdown. Widen the filter, or open individual reviews if you have access to them.
No 9-box without Performance and Potential formulas. Add them in the cycle's Advanced settings; the grid is computed as soon as reviews are in.
Related
How is the Review Score calculated, and how do I set its formula?
What are performance themes in reviews?
How do I track review completion and send reminders?
How do I analyze performance reviews across cycles as an Executive?
Who can see what in a review cycle?