Team Insights help you track your team’s engagement and spot trends using easy-to-understand metrics. You can also take action to improve specific areas with Boosting Metrics.
What are Team Insights?
Team Insights show a snapshot of your team's engagement and progress over time. They are based on survey responses and help you:
Identify strengths and areas for improvement.
Track changes in engagement across different themes.
Compare your team's results to company benchmarks.
Team Insights are updated weekly, depending on your survey schedule.
Where to find Team Insights
To access your Team Insights:
Go to your Dashboard.
Select Team Insights from the left menu.
You’ll see a summary of engagement across key themes, including metrics like eNPS, participation rate, and theme scores.
What is a Boosting Metric?
A Boosting Metric is an engagement theme where your team can improve and where progress is most likely to have a meaningful impact.
You can use this metric to guide actions, spark discussions, and set improvement goals.
How Boosting Metrics are chosen
We automatically select a Boosting Metric each month using the following criteria:
The theme has a lower score than the team average.
Improving this score is likely to significantly boost overall engagement.
There are enough responses to support meaningful insights.
Only one Boosting Metric is selected at a time to keep the focus clear.
How to use your Boosting Metric
You can use your Boosting Metric to:
Start conversations with your team about the theme.
Review past feedback related to the topic.
Set specific goals to improve the theme.
Track progress using follow-up surveys and insights.
Use this feature to drive meaningful improvements, one theme at a time.