This article answers common questions Team Managers and Direct Managers may have when using Workleap Officevibe.
What can I do as a Manager in Workleap Officevibe?
As a Team Manager or Direct Manager, you can:
View survey results and team metrics.
Respond to feedback.
Set goals and track OKRs.
Plan and conduct 1-on-1s.
Recognize team members with Good Vibes.
Access reporting for your team(s).
Can I see individual survey responses?
No. By default, all Pulse Survey responses are anonymous. However, written feedback is visible if at least five team members responded during the survey cycle.
You can reply to feedback anonymously using the feedback conversation feature.
Can I send reminders to my team to answer surveys?
Yes. You can encourage participation by reminding your team verbally or via a messaging platform. However, Workleap Officevibe does not send manual reminders from Managers.
The platform automatically sends Pulse Survey reminders on days 3 and 5 of the survey cycle.
How often are Pulse Surveys sent?
Pulse Surveys are sent weekly by default. Administrators can change the survey frequency for your organization.
Can I customize survey questions?
No. Core Pulse Survey questions are standardized to ensure consistent and reliable data. However, you can create and send a Custom Survey for specific topics.
Can I see which team members are not responding to surveys?
No. To protect employee anonymity, Workleap Officevibe does not provide information about who has or hasn’t answered a survey.
Can I export results and feedback?
Yes. You can export survey results and feedback from your Reports tab. Data is available in CSV format.
Can I respond to feedback?
Yes. You can respond to any written feedback submitted with at least 5 responses per survey cycle. Your reply is sent anonymously to the Employee.
What should I do if I see concerning feedback?
If you receive feedback that suggests harm or urgent issues:
Take it seriously and report it to your HR or Executive team.
Use your organization's internal policies to address the concern.
Follow up with HR if the situation requires escalation.
Can I delete feedback?
No. Feedback submitted through surveys cannot be deleted to preserve data integrity and anonymity.
Can I recognize team members?
Yes. Use Good Vibes to send public recognition to your team members. Everyone in the organization can see Good Vibes shared across teams.