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Understanding Responses in Workleap AI
Understanding Responses in Workleap AI

Uncover the mechanics behind Workleap AI's responses and how you can help refine them.

Updated this week

At Workleap, we use AI to help you quickly find the information you need. However, because AI is always learning and improving, response quality may sometimes vary. This page explains how Workleap AI works, why answers may not always be perfect, and how you can help make it better.

How Workleap AI Works

Workleap AI is designed to assist you by:

  • ✅ Searching through your company’s information to find relevant details.

  • ✅ Understanding your questions and providing clear, helpful answers.

  • ✅ Learning from feedback to improve over time.

Think of it as a smart assistant that helps you find insights and take action—without the hassle of searching through multiple systems.

Why AI Responses May Vary

While we strive for accuracy, AI responses may not always be perfect. Here’s why:

  • Available Information: AI can only provide answers based on the data it has access to. If certain details are missing or outdated, responses might not be complete.

  • Complex Questions: Simple and clear questions lead to better answers. The more specific you are, the better AI can help.

  • Ongoing Learning: AI continuously improves, but like any tool, it gets better with time and feedback.

If something doesn’t seem right, you can always refine your question or provide feedback to help us improve.

How You Can Help Improve AI Accuracy

Your feedback helps us make Workleap AI smarter and more reliable. Every response that Workleap AI generates has a 👍 and 👎 button to provide feedback on the content.

📢 How to provide feedback

  • 👍 Thumbs-up: If the answer was helpful, let AI know it's on the right track.

  • 👎 Thumbs-down: If the answer wasn’t useful, share details on what could be improved—whether it was inaccurate, incomplete, or not relevant.

Your input directly helps us refine AI responses and improve accuracy for everyone.

Keeping AI Fair, Secure, and Helpful

We believe AI should be transparent and ethical. That’s why Workleap AI:

  • ✅ Respects your company’s privacy policies and security settings.

  • ✅ Works to minimize biases and provide fair, balanced answers.

  • ✅ Follows industry best practices to keep your data safe.

You’re in control of what AI can access and who sees what—ensuring the right people get the right information.

Making Workleap AI Work for You

Here’s how to get the best results from AI:

🔍 Ask clear, specific questions to get the most relevant answers.

💡 Use the feedback buttons to help improve AI responses.

📢 Report inaccuracies so we can fine-tune AI accuracy.

We’re here to make AI work for you—helping your team stay informed, productive, and focused on what matters most.

Got questions? Visit our Help Center or reach out to support. We're happy to help!

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