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Adding Knowledge to Workleap AI

Updated over a week ago

Workleap AI is more powerful when it’s connected to more data!

Integrating knowledge from sources like Slack, Teams, Confluence, and SharePoint with Workleap AI allows you to access the most up-to-date information quickly and easily. With robust security and permission-driven access, only authorized users can view sensitive data.

Manage all your knowledge and connected apps via the Manage Knowledge Sources page in Workleap AI Settings.

Here's Workleap co-founder Guillaume Roy's short demo of how Workleap AI uses company knowledge to provide real-time answers to internal business questions:

Upload files and documents to Workleap AI

Uploading documentation via the Workleap AI Files Library is the fastest and easiest way to add company knowledge to Workleap AI.

The types of content that would be useful uploads are internal company-wide documentation (like policies, resources, career frameworks, vision docs, project plans, etc.) or public company info (core values, product documentation, etc.).

Files uploaded to the Files Library in Workleap AI Settings will be visible to anybody within the company.

Watch this short demo of how simple and powerful it is to upload files to Workleap AI:

Sync public web content

Workleap AI can use content from public websites to provide answers. Sync content from your company website, blog, help center, job board, or any other relevant website. Content will automatically sync daily.

Add or manage website content from the Manage Knowledge Sources page in Workleap AI Settings.

Watch this short demo of how to set up Workleap AI to use public web content from any website to answer questions:

Connect to Slack

Connecting to Slack enhances Workleap AI's ability to use daily team communications for more context-rich interactions.

When connected to Slack, Workleap AI can answer questions like:

  • Summarize the feedback from our latest virtual town hall in Slack

  • What are some recent themes from the #customer-feedback channel?

Connect to Microsoft Teams

Integrating with MS Teams allows Workleap AI to tap into daily team communications, providing more context-rich interactions.

When connected to Teams, Workleap AI can answer questions like:

  • What are the main action items from our last sprint planning meeting?

  • Who are the main contributors in the 'Product Releases' channel this week?

Connect to Confluence

Connecting with Confluence allows Workleap AI to leverage extensive company documentation, greatly improving the depth and accuracy of its responses.

When connected to Confluence, Workleap AI can answer questions like:

  • Where can I find the onboarding checklist for new hires?

  • What updates have been made to the 'Product Roadmap' page recently?

Connect to SharePoint

Connecting with SharePoint allows Workleap AI to leverage extensive company documentation, greatly improving the depth and accuracy of its responses.

When connected to SharePoint, Workleap AI can answer questions like:

  • Where can I find the onboarding checklist for new hires?

  • What updates have been made to the 'Product Roadmap' page recently?

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