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Notifications in Workleap Officevibe

Updated today

Workleap Officevibe sends notifications to keep employees, managers, and executives informed at the right moment — from survey reminders to Good Vibes updates and 1:1 meeting alerts.


How notifications work

Notifications are triggered automatically based on key events — like a survey being sent, a Good Vibe received, or a 1:1 meeting scheduled. You don't need to take any action to activate most of them.

Notifications are delivered at the time of the triggering event, unless a specific schedule applies (such as daily digests or weekly summaries).

Note: Notifications respect each member's communication preferences. Members must have a confirmed email address to receive notifications.


Communication methods

Notifications can be delivered through different channels depending on your organization's settings and your personal preferences.

The available communication methods are:

  • Email

  • Slack

  • Microsoft Teams

  • SMS for Pulse survey notifications

Your organization's admin selects the default communication method. You can override this in your personal preferences under My profile > Preferences > Workleap > Communication method.


Employee notifications

The following notifications are sent to Employees — referred to as team members in Officevibe.

Surveys

  • Pulse Survey — Sent based on your organization's frequency: weekly, bi-weekly, or monthly.

  • Pulse Survey reminder — Sent 5 days after the survey was sent. Applies to bi-weekly and monthly surveys only.

  • Custom Survey — Sent when a manager or admin launches a Custom Survey

  • Custom Survey reminder — Sent when a manager manually triggers a reminder for a Custom Survey you haven't completed.

  • Quarterly survey - Survey launch

  • Quarterly survey - Survey reminder (sent until survey is completed or closed)

  • Onboarding - This is sent to members who have the onboarding survey activated and who's hire date was within the last 30 days.

Invitations and account

  • Invite to join Officevibe — Sent when an admin or manager invites you to the platform.

  • Invite reminder — Sent 2 days after the initial invite if you haven't accepted. Up to 2 reminders are sent, followed by 1 final reminder.

  • Inactive user reminder — Sent when an admin or manager triggers a reminder for accounts that have been inactive.

Feedback

  • Manager replied to your feedback — Sent when your manager replies to anonymous or anonymous feedback a team member has submitted.

Good Vibes

  • Good Vibe received 1st time - 1st time employee received Good Vibe

  • Good Vibe received — Sent immediately when a colleague sends you a Good Vibe.

  • Good Vibe reaction or comment — Sent 15 minutes after the last reaction or comment on your Good Vibe. For Good Vibes sent to multiple recipients, a follow-up notification is also sent 24 hours later.

  • Unread Good Vibes reminder — Sent every Thursday at 10 AM if you have Good Vibes that have been unread for 7 or more days.

1:1 meetings

  • 1:1 started by your manager — Sent when your manager initiates your first 1:1 meeting.

  • 1:1 agenda modified by your manager — Sent when your manager edits the shared 1:1 agenda.

  • 1:1 reminder — Sent 3 days before a scheduled 1:1 meeting.

  • 1:1 wrap-up summary — Sent when your manager marks the 1:1 meeting as done.

Manager and Executive notifications

The following notifications are sent to Team Managers and Executives. Unless otherwise noted, both roles receive the same notifications.

Feedback and engagement reports

  • Feedback digest — A summary of new anonymous feedback from your team. Frequency is daily or weekly, based on your preference.

  • Feedback Smart report - if AI enabled.

  • Weekly engagement summary — Sent every Friday with an overview of your team's engagement. (Replaced by Smart report if Workleap AI is enabled — cadence set by user.)

  • New feedback posted to Slack channel — Sent when a team member submits feedback on a Pulse Survey. Requires Slack integration.

  • Pulse Survey question disabled — Sent when a Pulse Survey question is disabled in your organization.

  • Quarterly survey - pre-launch reminders (14, 7 and 1 day before - 3 days before is survey starts on Monday)

  • Quarterly survey - launch confirmation

  • Quarterly survey - close confirmation

Good Vibes

  • Good Vibes recognition digest — A summary of Good Vibes activity across your team, sent every Friday morning. (Replaced by Good Vibes Smart report if Workleap AI is enabled — cadence set by user.)

1:1 meetings

  • 1:1 created by a team member — Sent when a team member initiates their first 1:1.

  • 1:1 agenda modified by a team member — Sent when a team member edits the shared 1:1 agenda.

  • 1:1 reminder — Sent 3 days before a scheduled 1:1 meeting.

  • 1:1 weekly digest — A weekly summary of upcoming 1:1s that have pending agenda items.

  • 1:1 wrap-up summary — Sent when a 1:1 meeting is marked as done.

  • 1:1 meeting deleted — Sent when a 1:1 meeting is deleted.

  • 1:1 meeting archived — Sent when a 1:1 meeting is archived.

  • 1:1 series deleted — Sent when a recurring 1:1 series is deleted.

  • 1:1 single occurrence deleted — Sent when a single occurrence from a recurring 1:1 series is deleted.

Custom Surveys

  • Custom survey completed — Sent when custom results are ready.

  • Custom survey archived — Sent when a Custom Survey is archived.

  • Custom survey export ready — Sent when your data export is ready to download.

  • Custom survey occurrence - change custom survey occurrence 3 days before launch

Shared reports

  • New comment on a shared report — Sent when someone adds a comment to a report you shared.


Who receives notifications

Notification delivery depends on your role in Officevibe:

  • Employees — Receive survey invitations, Good Vibes updates, feedback replies, and 1:1 meeting alerts.

  • Team Managers — Receive all employee-facing notifications for their own participation, plus team-level digests, Good Vibes updates for their reports, and 1:1 and Custom Survey management notifications.

  • Executives — Receive the same notifications as Team Managers, with visibility across the teams they oversee.

  • Administrators — Manage notification settings for the organization. They do not receive a separate set of notifications by default.

Note: To receive notifications, members must have a confirmed email address and must not have disabled their communication preferences.


Notification summary

Notification

Triggered by

Sent to

Notification

Triggered by

Sent to

Pulse Survey

Org frequency (weekly, bi-weekly, or monthly)

Employees

Pulse Survey reminder

5 days after survey is sent (bi-weekly & monthly only)

Employees

Custom Survey

Survey launched by manager with "Send now"

Employees

Custom Survey reminder

Manually triggered by manager

Employees

Quarterly survey launch

Survey launch

Employees

Quarterly survey reminder

Sent until survey is completed or closed

Employees

Onboarding survey

Onboarding activated, hire date within last 30 days

Employees

Invite to join Officevibe

Invite sent by admin or manager

Employees

Invite reminder

2 days after invite (max 2 reminders + 1 final)

Employees

Inactive user reminder

Triggered by admin or manager

Employees

Manager replied to feedback

Manager responds to anonymous feedback

Employees

Good Vibe received 1st time

1st time employee received Good Vibe

Employees

Good Vibe received

Good Vibe sent to them

Employees

Good Vibe reaction or comment

15 min after last reaction/comment on their Good Vibe

Employees

Unread Good Vibes reminder

Every Thursday at 10 AM (if unread for 7+ days)

Employees

1:1 started by manager

Manager initiates the first 1:1

Employees

1:1 agenda modified by manager

Manager edits the shared agenda

Employees

1:1 reminder

3 days before scheduled meeting

Employees

1:1 wrap-up summary

Meeting marked as done

Employees

Feedback digest

Daily or weekly (based on preference)

Managers, Executives

Feedback Smart report

if AI enabled

Managers, Executives

Weekly engagement summary

Every Friday (replaced by Smart report if AI enabled)

Managers, Executives

New feedback posted to Slack channel

Pulse Survey feedback submitted

Managers, Executives

Pulse Survey question disabled

A Pulse Survey question is disabled

Managers, Executives

Quarterly survey pre-launch reminders

14, 7, and 1 day before launch (3 days if Monday start)

Managers, Executives

Quarterly survey launch confirmation

Survey launches

Managers, Executives

Quarterly survey close confirmation

Survey closes

Managers, Executives

Good Vibes recognition digest

Every Friday AM (replaced by Smart report if AI enabled)

Managers, Executives

Good Vibes Smart report (Workleap AI)

Based on user-selected cadence

Managers, Executives

1:1 created by team member

Team member initiates the first 1:1

Managers, Executives

1:1 agenda modified by team member

Team member edits the shared agenda

Managers, Executives

1:1 reminder

3 days before scheduled meeting

Managers, Executives

1:1 weekly digest

Weekly (upcoming 1:1s with pending items)

Managers, Executives

1:1 wrap-up summary

Meeting marked as done

Managers, Executives

1:1 meeting deleted

1:1 is deleted

Managers, Executives

1:1 meeting archived

1:1 is archived

Managers, Executives

1:1 series deleted

A recurring 1:1 series is deleted

Managers, Executives

1:1 single occurrence deleted

A single 1:1 occurrence is deleted

Managers, Executives

Custom survey completed

Results are ready

Managers, Executives

Custom survey archived

Survey is archived

Managers, Executives

Custom survey export ready

Export file is ready to download

Managers, Executives

Custom survey occurrence change

3 days before launch

Managers, Executives

New comment on shared report

Comment added to a shared report

Managers, Executives

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