What happens to performance data when a user is deactivated?
Performance data is retained for 3 years.
This retention period cannot be changed.
If a user is deleted, all performance data is permanently removed to meet GDPR requirements.
How do I see which users haven't completed their review(s)?
Open the review cycle's details by selecting it from the Review cycles list or the Home page. The reviewees list in the Cycle management tab shows each participant's review status. You can export this list if needed.
Can I migrate performance review data from the legacy add-on in Officevibe?
Yes. See here if you used the legacy add-on in Officevibe and want to export your performance data.
How do manager and employee changes affect performance reviews?
Manager changes:
The new Direct Manager can see the previous manager’s comments and has normal Direct Manager permissions for their team.
Employee changes:
New employees are added to any active review cycles that include their team.
Removed team members lose access to their reviews, but the data is retained.
Can I edit a review after submission?
Yes, participants can edit reviews after the due date (until the review cycle is locked).
Once an Executive or Collaborator locks a review cycle, users can no longer edit or submit new review data.
Should I duplicate a review cycle or create a new one for mid-year reviews?
It depends on your intent for the review cycle:
Duplicate a review cycle for a consistent structure and similar purpose.
Create a new review cycle to make a new format or tailor it for a different audience.
How are automatic notifications triggered?
Users receive notifications when they are added to or removed from an active review cycle. Peer reviewers are also notified if a reviewee they were assigned to is removed. Notifications are sent immediately by email or Slack in English or French.
Are reminders sent to participants who haven't completed their evaluation(s)?
Yes. Participants receive reminders:
3 business days before the due date.
On the due date.
1 business day after the due date (if still incomplete).
Can I submit an evaluation with unanswered questions?
Yes, but only if the unanswered questions are optional.
When creating a review cycle, questions can be:
Required - must be completed to submit.
Optional - can be skipped.
What notification channels are supported?
Notifications are sent via email or Slack.
Can more than one Direct Manager complete a manager review?
Yes. You can assign a temporary Direct Manager for a cycle.
Only one review can be submitted per employee.
If both managers edit the review, the latest version is saved.
Both are listed in the review header for visibility.
What if a participant has no Direct Manager?
The employee can still complete a self-review.
Only Executives or Collaborators can assign their peers for a peer review.
No manager review will be submitted.
Can I assign multiple Direct Managers at once?
Yes. Use bulk provisioning to assign multiple Direct Managers at once.
Can a former manager fill out a manager review for employees who used to be on their team?
Yes. Assign the former manager as a temporary Direct Manager for that cycle. This provides:
Full access to complete the review.
Both managers shown in the header.
A preserved review history.
Can I export all responses for a specific employee?
Yes. Export all responses, then filter by employee in your spreadsheet.
Can employees comment on or acknowledge their manager review?
No. Employees cannot comment on or acknowledge manager reviews within Workleap Performance.
What can employees see in their reviews?
By default, employees can see:
Their self-review.
Their manager review (once shared).
Peer reviews (only if enabled during review cycle setup).
Direct Manager, Executives, and Collaborators can always see reviewer names regardless of settings.
Can team members review their Direct Manager?
Yes. You can assign them as peer reviewers in a cycle.
Note: Direct Managers will see the entire review submitted by their team.
Why can’t employees see their manager review?
Manager reviews are not visible until shared with the reviewee.
To share a review:
The Direct Manager must open the review in Workleap Performance and choose to share it with the reviewee.
If needed, an Executive or Collaborator can go to the Cycle details page, open the review, and export it using the print to PDF option in your browser.
How much does Workleap Performance cost?
Visit our pricing page for general pricing.
For a custom quote, contact your Account Manager or email sales@workleap.com.