This article answers common questions about managing team structures, assigning permissions, and how employee data impacts survey results in Workleap Officevibe.
How do I manage an employee's permissions?
You can manage employee permissions from the Settings > Users section in the app.
Permissions vary by role. Review each permission level before assigning roles.
How do I set up my team's structure?
The best practice is to create one team per Direct Manager. Each team should include their direct reports.
Once teams are created, you can combine them to reflect your organization’s hierarchy.
For example:
Team A + Team B + Team C = Department ABC.
Can an employee be in more than one team?
Yes. An employee can belong to multiple teams.
They will only receive one survey.
Their responses will affect all teams they belong to.
Their feedback rolls up to the organization level.
Can a team have more than one manager?
Yes. Multiple Team Managers can be assigned to a team.
All Team Managers will have access to:
The team’s survey results.
Submitted feedback.
The list of employees.
What access should IT personnel have?
IT personnel should be given Administrator access.
They will not see survey results.
They can manage account settings and integrations.
How do I send reminders to employees?
You can send invites and reminders through the platform.
Go to the Settings > Users section to manage reminders.
What is the minimum team size?
To see engagement metrics:
At least 3 active employees must complete a survey.
To see anonymous feedback:
At least 5 employees must complete a survey.
Can I edit teams after launch?
Yes. You can edit teams at any time.
You can update employees and Team Managers.
Survey results stay with the team an employee was part of when they submitted their answers.
New teams will not have any past survey data.
Will a Team Manager have access to sub-team results?
Yes. Team Managers can view and filter survey results for all sub-teams in their reporting hierarchy.
Should a manager be an employee of their team?
No. Managers should not be included as employees of their own team.
If they are added as employees:
Their answers will impact the team’s survey results.
What if an employee answers more questions than others?
Survey scores are normalized.
Only the most recent response to each question is counted.
Results are averaged at the individual level before being aggregated.
This approach ensures reliable and timely scoring.